Frequently Asked Questions
Answers about BPO, BPM, BPMN, workflow automation and the site's reconstruction.
What is business process optimization?
It is the structured improvement of an end-to-end business process using mapping, measurement, analysis, redesign, technology and governance.
Is BPM the same as workflow automation?
No. Workflow automation is one implementation capability. BPM is broader and includes ownership, modeling, measurement, controls and continuous improvement.
What is BPMN?
BPMN is the Object Management Group's standardized graphical notation for specifying business processes.
Should every process be automated?
No. Automation is strongest when the process is understood, repeatable, supported by reliable data and valuable enough to justify the operating complexity.
Why does the new site redirect many old pages into fewer guides?
The Search Console export shows many legacy articles covering the same themes with slightly different titles. Consolidation produces clearer, deeper permanent pages.