Business process guide
Digital Twins for Business Processes
A business-process digital twin is a digital representation kept meaningfully connected to the current process through data.
Practical note: process design depends on organization, data, controls, laws, contracts and technology. Treat examples and calculators as educational planning aids, then validate changes against your own requirements.
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Static model versus connected representation
A flowchart is documentation. A simulation is an analytical model. A digital twin concept adds an ongoing relationship with the operating process.
Potential uses
Organizations may use connected models to monitor queues, predict service levels or compare proposed decisions.
Keep governance around automated decisions
Models and data can drift. High-impact decisions need validation, ownership and human oversight.